BCS Business Change Foundation Course

Length

3 days

Price

$1999

Cities

Melbourne, Sydney, Brisbane, Adelaide, Canberra, Perth

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Why Choose This Course

The BCS Business Change Foundation course introduces the business change lifecycle and the practical techniques needed to plan, design and implement organisational change across people, processes, information and technology. It aligns to the current BCS Foundation Certificate in Digital Business Change syllabus, which covers aligning change with external and internal business influences, establishing and validating change requirements, developing business cases, delivery lifecycles including Agile, implementation readiness, and benefits realisation.

Instructor-led training focuses on investigation and modelling techniques, stakeholder engagement, cultural considerations, and enterprise architecture integration, helping learners apply exam-aligned content to real scenarios without relying on a single methodology. This course is relevant for business analysts, business managers, project managers and business change managers involved in change initiatives that aim to deliver measurable business benefit. It supports the BCS International Diploma in Business Analysis as one of the knowledge-based pathway options.

By the end of the course, you will understand how to analyse organisational readiness, define and manage change requirements aligned to user-centred principles and accessibility, select appropriate delivery lifecycles, and plan for adoption, feedback and benefits tracking. A certificate of course attendance is included.

Prerequisites

  • There are no formal prerequisites for this course.

Exam

Candidates can achieve this certification by passing the following exam(s).

  • BCS Foundation Certificate in Digital Business Change .

Books

  • BCS Business Change Foundation Course course material included.

Delivery

  • Instructor-led Classroom Training at our premises
  • Live Virtual Online Training attend in real-time from anywhere
  • In-House Training at your premises (4+ participants)

Skills Gained

  • Explain the business change lifecycle and drivers of change
  • Analyse external and internal business environments (PESTLE, Five Forces, SWOT)
  • Align change with enterprise architecture and organisational performance measures
  • Investigate current state using interviews, workshops, observation and scenarios
  • Model processes and customer journeys; apply POPIT for gap analysis
  • Identify and manage stakeholders (Stakeholder Wheel, power/interest grid, RACI, CATWOE)
  • Establish, validate and categorise change requirements; apply user-centred design and accessibility principles (WCAG)
  • Build business cases and evaluate options using feasibility and investment appraisal
  • Select and operate delivery lifecycles (linear, incremental, Agile) and acceptance testing approaches
  • Plan change implementation and assess readiness (organisational and human responses)
  • Gather post-implementation feedback and conduct benefits reviews
  • Track KPIs, CSFs and balanced scorecards for benefits realisation

Audience

  • Business Analysts, Business Change Managers, and Product Owners

  • Project Managers, Programme Team Members, and PMO Professionals

  • Business Managers, Subject Matter Experts, and Operations Leaders involved in transformation initiatives

  • Professionals seeking foundational knowledge in Business Change methods and terminology

Price

CategoryFull-Time (Weekdays)Part-Time (Weeknights)Part-Time (Weekends)
DaysMonday to WednesdayMondays and TuesdaysSaturdays only
Time9:30 am to 5:00 pm6:00 pm to 9:00 pm10:00 am to 5:00 pm
Duration3 days3 weeks3 weeks
Price$1999$1999$1999

Outline

  • Business change principles and lifecycle overview
  • External analysis: PESTLE and Five Forces
  • Internal analysis: VMOST and resource audit
  • Organisational culture: Handy’s model and Cultural Web; national culture dimensions (Hofstede)
  • Enterprise architecture alignment and performance measurement
  • Investigation techniques: interviews, workshops, observation, scenarios, surveys, document analysis
  • Recording business situations; rich pictures and mind maps
  • Stakeholder identification and analysis; engagement strategies
  • Process modelling and customer journey mapping
  • POPIT model and gap analysis of current vs target state
  • Option identification and feasibility evaluation (business, technical, financial)
  • Business case contents: costs, benefits, impact and risk assessment
  • Investment appraisal techniques: payback, discounted cash flow, IRR
  • Change programme vs change project distinctions
  • Establishing and managing change requirements; configuration and change control
  • User-centred and accessible design principles; WCAG basics
  • Delivery lifecycles: linear, incremental and Agile; Agile values and practices
  • Business acceptance testing techniques
  • Readiness assessment frameworks and implementation strategies
  • Human responses to change and communication planning

Terms & Conditions

The supply of this course is governed by our terms and conditions. Please read them carefully before enrolling, as enrolment is conditional on acceptance of these terms and conditions. Proposed course dates are given, course runs subject to availability and minimum registrations.

Frequently Asked Questions (FAQ's)

Is this course aligned with the current BCS foundation syllabus?
Yes. It follows the Foundation Certificate in Digital Business Change syllabus and prepares you for the associated exam.
It suits professionals involved in business change and transformation, including business analysts, managers, project managers and business change managers.
No. BCS specifies no entry requirements for the foundation certificate.

Our Partnership

Reliable certification testing is vital for validating professional skills in today’s tech-driven world. As a Pearson VUE Authorised Centre, we provide a secure environment for globally recognised IT exams. This partnership ensures convenient access to certifications with the highest standards of integrity and accuracy.

$108,500

Average annual salary for business change and transformation professionals in Australia (significantly above the national average for business roles).

72%

Employers report that business change skills and certifications are preferred or required for roles in transformation and analysis.

9.3%

Year-on-year growth in job opportunities for professionals with business change and organisational transformation expertise.

120,000+

Active professionals worldwide holding business change-related certifications.

4,800+

Australian organisations recognise or employ staff with business change and analysis qualifications.

98%

Student satisfaction rate from our business change and analysis training programs.

Our Accreditations

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