BCS Business Change Foundation Course
Length
3 days
Price
$1999
Cities
Melbourne, Sydney, Brisbane, Adelaide, Canberra, Perth
Learn More
Why Choose This Course
The BCS Business Change Foundation Course helps professionals build a solid understanding of the business change lifecycle and the practical techniques used to plan, design and implement change across people, processes, information and technology. The course is aligned to the current BCS Foundation Certificate in Digital Business Change syllabus and provides exam-focused preparation while remaining grounded in real-world practice. It’s relevant for those involved in transformation, business analysis, project delivery and change management across sectors in Melbourne, Sydney, Brisbane, Perth and Canberra.
You will explore the drivers of change and how to align initiatives with organisational strategy and enterprise architecture. The course covers external and internal analysis methods, stakeholder engagement, investigation and modelling techniques, defining and managing change requirements, building robust business cases, and selecting appropriate delivery lifecycles including Agile. Practical emphasis is placed on readiness for change, human responses to change, communications planning, acceptance testing and benefits management, so you can contribute effectively to initiatives that deliver measurable outcomes.
Learners gain a common language and toolkit for business change, including ethical and sustainability considerations, user-centred design and accessibility principles. By the end of the course, you’ll be able to apply recognised frameworks to analyse the current state, design options, manage implementation and track benefits, helping your organisation respond to evolving market conditions and digital opportunities. A certificate of course attendance is included.
Prerequisites
There are no formal prerequisites for this course.
Exam
Candidates can achieve this certification by passing the following exam(s).
- BCS Foundation Certificate in Digital Business Change
Books
BCS Business Change Foundation Course course material included.
Delivery
- Instructor-led Classroom Training at our premises
- Live Virtual Online Training attend in real-time from anywhere
- In-House Training at your premises (4+ participants)
Skills Gained
- Business and IS strategy
- Business improvement definition
- Business change design and implementation
- Benefit management and realization
This course is likely to add to the employment related skills of the participants. The skills developed are likely to be used in the course of being an employee or working in a business.
Audience
Business Analysts, Business Change Managers, and Product Owners
Project Managers, Programme Team Members, and PMO Professionals
Business Managers, Subject Matter Experts, and Operations Leaders involved in transformation initiatives
Professionals seeking foundational knowledge in Business Change methods and terminology
Objectives
- Understand the business change lifecycle and its key stages.
- Analyse internal and external business environments using recognised frameworks.
- Identify and engage stakeholders effectively throughout change initiatives.
- Apply investigation and modelling techniques to assess business situations.
- Develop and validate business cases to support organisational change.
- Plan implementation strategies and manage benefits realisation successfully.
Outline
Business change lifecycle overview
External analysis: PESTLE and Porter’s Five Forces
Internal analysis: VMOST and resource audit
Strategy alignment and enterprise architecture domains
Organisational performance: balanced scorecard, CSFs, and KPIs
Ethical and sustainability considerations in digital business change
Stakeholder identification: stakeholder wheel and personas
Stakeholder analysis: power–interest grid and engagement approaches
Investigation techniques: workshops, interviews, observation, and surveys
Recording business situations: rich pictures, mind maps, and fishbone diagrams
Business process modelling: events, tasks, actors, swimlanes, and decision points
Customer journey mapping: stages, touchpoints, and emotional responses
Gap analysis and option generation (including design thinking and Double Diamond)
Feasibility evaluation: business, technical, and financial perspectives
Requirements engineering: elicitation, analysis, validation, documentation, and management
Requirements types: business and solution; functional and non-functional
User-centred design principles and Web Content Accessibility Guidelines (WCAG)
Business case structure: options, costs, benefits, impact, and risk assessment
Prioritisation methods (e.g. MoSCoW) for iterative delivery
Delivery lifecycles: waterfall, V-model, incremental, and Agile
Agile manifesto values and iterative planning
Business acceptance testing: acceptance criteria, test design, and A/B testing
Readiness assessment using a structured organisational framework
Implementation strategies: direct, pilot, parallel, and phased approaches
Human response to change: typical stages and support strategies
Post-implementation reviews and feedback techniques
Benefits planning: profiles, dependency networks, and ownership
Benefits tracking and reporting to support realisation
Price
| Category | Full-Time (Weekdays) | Part-Time (Weeknights) | Part-Time (Weekends) |
|---|---|---|---|
| Days | Monday to Wednesday | Mondays and Tuesdays | Saturdays only |
| Time | 9:30 am to 5:00 pm | 6:00 pm to 9:00 pm | 10:00 am to 5:00 pm |
| Duration | 3 days | 3 weeks | 3 weeks |
| Price | $1999 | $1999 | $1999 |
Terms & Conditions
The supply of this course is governed by our terms and conditions. Please read them carefully before enrolling, as enrolment is conditional on acceptance of these terms and conditions. Proposed course dates are given, course runs subject to availability and minimum registrations.
Frequently Asked Questions (FAQ's)
What is the BCS Business Change Foundation Course?
It is exam-aligned training for the BCS Foundation Certificate in Digital Business Change, covering the lifecycle, techniques and frameworks used to deliver organisational change.
Who should take this course?
Professionals involved in business analysis, change management, project delivery or transformation will benefit, including analysts, managers, product owners and PMO staff.
Are there any prerequisites?
There are no formal prerequisites. A general understanding of business operations or projects is helpful but not required.
Can I take the course if I work outside IT?
Absolutely. The techniques apply across business functions, and the course focuses on change across people, process, information and technology.
Our Partnership
We are proud to partner with a Pearson Authorised Training Centre to deliver the BCS Business Change Foundation course. This collaboration ensures participants gain practical knowledge of the business change lifecycle, stakeholder engagement, and organisational transformation strategies. Through expert-led sessions and exam-aligned content, learners develop the skills to analyse business situations, define requirements, build business cases, and support successful change initiatives in today’s evolving business environment.
$108,500
Average annual salary for business change and transformation professionals in Australia (significantly above the national average for business roles).
72%
Employers report that business change skills and certifications are preferred or required for roles in transformation and analysis.
9.3%
Year-on-year growth in job opportunities for professionals with business change and organisational transformation expertise.
120,000+
Active professionals worldwide holding business change-related certifications.
4,800+
Australian organisations recognise or employ staff with business change and analysis qualifications.
98%
Student satisfaction rate from our business change and analysis training programs.
Our Accreditations
